inBilling
Advanced Billing and Customer Management
Overview
Intelometry’s inBilling system is an advanced platform designed for complex and mass market invoicing, providing robust customer service and comprehensive financial management tools. With inBilling, users can automate the invoicing of intricate product structures, removing the need for manual billing processes. This system includes powerful customer service features to ensure outstanding account support and a customer-facing portal, allowing clients to manage their invoicing needs autonomously.
Features
Invoicing Capabilities
- Complex Deal Structuring: Designed for the energy market, inBilling handles a variety of structures such as fixed price, block and index, passthroughs, heat rates, and banded products effortlessly
- Seamless Integration with inPricing: Product structures configured in inPricing automatically transition into inBilling for seamless, error-free invoicing
Billing Customization
- Flexible Billing Templates: Choose from summary or single item billing, with options for detailed auditability
- Enhanced Billing Options: Supports dual and consolidated billing, customizable statements, complex distribution methods, and integrated tax calculations
Customer Service Tools
- Comprehensive Transaction Ledger: Easy-to-navigate ledger with detailed transaction history
- Payment Options: Accept payments via credit card, ACH, or lockbox
- Customer Self-Service Portal: Empower customers with self-service capabilities for managing their accounts
- Flexible Reporting: Simplify customer support with easy access to crucial information and customizable reports
Financial Management
- Robust Financial Reporting: Tools for account code configuration, a flexible general ledger, actualization reporting, and more, ensuring complete financial accountability
- Operational Flexibility: Supports multiple operating companies with adaptable financial tools
- User-Friendly Cash Management: Simplified cash application processes for streamlined financial operations
Intelometry’s inBilling revolutionizes billing management by integrating complex invoicing capabilities with exceptional customer care and sophisticated financial management. The system not only enhances operational efficiency but also elevates the customer experience, making it an indispensable tool for energy suppliers.